{
  "id": "police-satisfaction",
  "category": "Safety and community",
  "title": "Satisfaction with the work of the Victoria Police, City of Victoria residents",
  "geography": "City of Victoria (Victoria respondents to the VicPD Community Survey)",
  "scope": "city",
  "levels": [
    "Police board and municipal councils (budget)"
  ],
  "plain_question": "What share of Victoria residents surveyed say they are satisfied with the work of the police?",
  "value": 79.0,
  "display_value": "79%",
  "unit": "% very or somewhat satisfied",
  "period": "2024 survey",
  "period_start": "2024-01-01",
  "period_end": "2024-12-31",
  "comparison": {
    "previous_period": "2023 survey",
    "previous_value": 81.0,
    "change_percent": -2.0,
    "change_unit": "percentage points"
  },
  "trend": "roughly_flat",
  "trend_basis": "79% in the 2024 survey against 81% in 2023.",
  "direction_good": "up",
  "right_direction": "A higher share means more residents say they are satisfied with the police.",
  "since_text": "In the same survey, 69% said crime had increased in the last 5 years (67% in 2023; 17% in 2014).",
  "caveats": [
    "The question asked: VicPD Community Survey data from the question: “Overall, how satisfied are you with the work of the Victoria Police?”",
    "The second line is from the question: VicPD Community Survey data from the question: “Do you think that crime has increased, decreased or remained the same during the last 5 years?”",
    "These are survey results, not counts. The department does not publish the sample size or margin of error on the dashboard.",
    "The survey was not held every year. The years shown are the years published.",
    "The dashboard lists a value of 0 for 2025. That is treated as not yet published, not as 0%."
  ],
  "charts": [
    {
      "title": "VicPD Community Survey, Victoria respondents (%)",
      "fmt": "int",
      "unit": "%",
      "lines": [
        {
          "name": "Very or somewhat satisfied with the police",
          "area": "city",
          "series": [
            {
              "period": "2014",
              "value": 90.0
            },
            {
              "period": "2017",
              "value": 89.0
            },
            {
              "period": "2020",
              "value": 87.0
            },
            {
              "period": "2021",
              "value": 81.0
            },
            {
              "period": "2022",
              "value": 81.0
            },
            {
              "period": "2023",
              "value": 81.0
            },
            {
              "period": "2024",
              "value": 79.0
            }
          ]
        },
        {
          "name": "Think crime has increased in the last 5 years",
          "area": "city",
          "series": [
            {
              "period": "2014",
              "value": 17.0
            },
            {
              "period": "2017",
              "value": 27.0
            },
            {
              "period": "2020",
              "value": 41.0
            },
            {
              "period": "2021",
              "value": 64.0
            },
            {
              "period": "2022",
              "value": 61.0
            },
            {
              "period": "2023",
              "value": 67.0
            },
            {
              "period": "2024",
              "value": 69.0
            }
          ]
        }
      ]
    }
  ],
  "source": {
    "name": "Victoria Police Department, Community Data Dashboard (VicPD Annual Community Survey)",
    "url": "https://open-data.vicpd.ca/superset/dashboard/32/",
    "dataset_url": "https://open-data.vicpd.ca/superset/dashboard/32/",
    "download_url": "https://open-data.vicpd.ca/api/v1/chart/data",
    "locator": "Community Data Dashboard: stat “Public Satisfaction Percent - Very/Somewhat Satisfied” and “Perception of Crime - Increased”, location “Victoria”",
    "reads": "Public Satisfaction Percent - Very/Somewhat Satisfied, Victoria, 2024: 79",
    "query": "SELECT year AS year,\n               quarter AS quarter,\n                          location AS location,\n                                      stat AS stat,\n                                      value AS value\nFROM public.\"open-data\"\nWHERE stat IN ('Perception of Crime - Increased')\n  AND location = 'Victoria'\nGROUP BY year,\n         quarter,\n         location,\n         stat,\n         value\nLIMIT 5000;"
  },
  "licence": {
    "name": "Public data, not under an open licence. Used with attribution.",
    "url": "https://www.vicpd.ca/Open%20VicPD/open-vicpd",
    "open": false,
    "note": "VicPD publishes the dashboard for the public. No open licence is stated. Its terms prohibit commercial use; this site is non-commercial."
  },
  "verified_text": [
    "Public Satisfaction Percent - Very/Somewhat Satisfied | Victoria | 2014 | 90",
    "Public Satisfaction Percent - Very/Somewhat Satisfied | Victoria | 2017 | 89",
    "Public Satisfaction Percent - Very/Somewhat Satisfied | Victoria | 2020 | 87",
    "Public Satisfaction Percent - Very/Somewhat Satisfied | Victoria | 2021 | 81",
    "Public Satisfaction Percent - Very/Somewhat Satisfied | Victoria | 2022 | 81",
    "Public Satisfaction Percent - Very/Somewhat Satisfied | Victoria | 2023 | 81",
    "Public Satisfaction Percent - Very/Somewhat Satisfied | Victoria | 2024 | 79",
    "Perception of Crime - Increased | Victoria | 2014 | 17",
    "Perception of Crime - Increased | Victoria | 2017 | 27",
    "Perception of Crime - Increased | Victoria | 2020 | 41",
    "Perception of Crime - Increased | Victoria | 2021 | 64",
    "Perception of Crime - Increased | Victoria | 2022 | 61",
    "Perception of Crime - Increased | Victoria | 2023 | 67",
    "Perception of Crime - Increased | Victoria | 2024 | 69"
  ],
  "attribution": "Source: Victoria Police Department, Community Data Dashboard. Public data, used with attribution; not endorsed by the department.",
  "refresh_frequency": "Survey years (dashboard)",
  "data_published": null,
  "data_published_basis": "not stated by the department",
  "series": [
    {
      "period": "2014",
      "value": 90.0
    },
    {
      "period": "2017",
      "value": 89.0
    },
    {
      "period": "2020",
      "value": 87.0
    },
    {
      "period": "2021",
      "value": 81.0
    },
    {
      "period": "2022",
      "value": 81.0
    },
    {
      "period": "2023",
      "value": 81.0
    },
    {
      "period": "2024",
      "value": 79.0
    }
  ],
  "retrieved_at": "2026-11-12T03:15:25Z",
  "licence_type": "public",
  "source_tier": 1,
  "measure_kind": "service result",
  "better_measure": null,
  "status_rule": {
    "rule": "One rule for every measure: a change smaller than 5% of the earlier value, or smaller than the agency's own margin of error, is “About the same”; no change is calculated across a marked break in a series; homelessness estimates, prices, staffing and comparison pages are shown for context without a label.",
    "reason": "The change is 2.5% of the earlier value, below the 5% threshold.",
    "threshold_percent": 5.0
  },
  "changes": {
    "year": {
      "period": "2023 survey",
      "value": 81.0,
      "text": "vs 2023: -2.0 points"
    },
    "five_year": null
  },
  "direction": {
    "type": "outcome",
    "rule": "Outcome measures read Better, Worse or About the same; published government targets read Ahead of, On or Behind target; value-judgement measures read Rising, Falling or Steady in a neutral colour. A change smaller than the agency's own margin of error, or otherwise smaller than 5% of the earlier value, is About the same (or Steady). No change is calculated across a marked break in a series.",
    "key": "same",
    "label": "About the same this year. Worse over 4 years.",
    "arrow": "▼",
    "rel": -2.4691358024691357,
    "delta": -2.0,
    "vs": "2023 survey",
    "cur": "2024 survey",
    "why": "The change is 2.5% of the earlier value, below the 5% threshold. Over 4 years (since 2020) the change is 9.2% of the earlier value, at or above the 5% threshold, so the label also says Worse over 4 years.",
    "change": "2.0 pt",
    "one_year": "−2.0 pt",
    "five": {
      "period": "2020",
      "comparable": true,
      "delta": -8.0,
      "rel": -9.195402298850574,
      "years": 4,
      "longest": true,
      "text": "−8.0 pt"
    },
    "label_one_year": "About the same",
    "long_key": "worse",
    "long_label": "Worse over 4 years"
  },
  "decided_by": [
    {
      "body": "POL",
      "name": "Victoria and Esquimalt Police Board",
      "decides": "Oversees the Victoria Police Department, appoints its chief constable and prepares its budget.",
      "laws": [
        {
          "key": "pa26",
          "label": "Police Act, s. 26",
          "url": "https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/96367_01#section26"
        },
        {
          "key": "pa27",
          "label": "Police Act, s. 27",
          "url": "https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/96367_01#section27"
        }
      ],
      "last": null,
      "next": {
        "text": "Provisional budget due to the councils by November 30, 2026 (Police Act, s. 27)",
        "label": "Police Act, s. 27",
        "url": "https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/96367_01#section27"
      }
    },
    {
      "body": "COV",
      "name": "Victoria and Esquimalt councils",
      "decides": "Approve the police board’s budget. If they reject an item, either side can ask the Province to decide.",
      "laws": [
        {
          "key": "pa27",
          "label": "Police Act, s. 27",
          "url": "https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/96367_01#section27"
        },
        {
          "key": "pa27d",
          "label": "Police Act, s. 27 (3)",
          "url": "https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/96367_01#section27"
        }
      ],
      "last": null,
      "next": null
    },
    {
      "body": "BC",
      "name": "Province of B.C.",
      "decides": "Sets standards for policing.",
      "laws": [
        {
          "key": "pa40",
          "label": "Police Act, s. 40",
          "url": "https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/96367_01#section40"
        }
      ],
      "last": null,
      "next": null
    }
  ],
  "main_decision_maker": "Victoria and Esquimalt Police Board"
}