Police calls for service
54,994 calls in 12 months
7.0% Rising
Up 7.0% in a year. Up 6.1% since the 12 months to Sep 2021.
39,478 dispatched calls in 12 months
8.1% Rising
Dispatched police calls in the City of Victoria in the 12 months to September 2026: 39,478, up 8.1% from 36,536 a year earlier. Up 14.0% since the 12 months to September 2021.
The City-only count includes dispatched calls only, as the department publishes it. It is not a share of the all-calls figure.
Who decides what
Main decision-maker: Victoria and Esquimalt Police Board · 2 other bodies Show all
| Body | What it decides | Law or bylaw | Last decision | Next decision |
|---|---|---|---|---|
| Victoria and Esquimalt Police Board | Oversees the Victoria Police Department, appoints its chief constable and prepares its budget. | Police Act, s. 26 Police Act, s. 27 | Provisional budget due to the councils by November 30, 2026 (Police Act, s. 27) | |
| Victoria and Esquimalt councils | Approve the police board’s budget. If they reject an item, either side can ask the Province to decide. | Police Act, s. 27 Police Act, s. 27 (3) | ||
| Province of B.C. | Sets standards for policing. | Police Act, s. 40 |
Councils: last general local election October 17, 2026; next on October 19, 2030, the third Saturday of October set by the Local Government Act, s. 52. Province: last general election October 19, 2024; next set for October 21, 2028 unless called earlier (Constitution Act, s. 23).
The first row is the main decision-maker. Each row says what a body decides and links to the law, order or bylaw that gives it that role. It does not say who caused a change: markets, households and other governments also move these numbers. Who decides what, for every measure · How we choose
Over time
Police calls for service a year
2025 Calls, by year
- All calls, Victoria and Esquimalt 52,047 calls
- Dispatched calls, Victoria and Esquimalt 39,686 calls
- Dispatched calls, City of Victoria 36,629 calls
M municipal election: Oct 15, 2022P provincial election: Oct 24, 2020; Oct 19, 2024
Ticks on the top edge mark general election days for the governments listed under “Who decides what”; the main decision-maker’s are shown first. Results often lag decisions by years. About these ticks
Police calls for service a year
2025 Calls, by year
- All calls, Victoria and Esquimalt 52,047 calls
- Dispatched calls, Victoria and Esquimalt 39,686 calls
- Dispatched calls, City of Victoria 36,629 calls
M municipal election: Oct 20, 2018; Oct 15, 2022P provincial election: May 9, 2017; Oct 24, 2020; Oct 19, 2024
Ticks on the top edge mark general election days for the governments listed under “Who decides what”; the main decision-maker’s are shown first. Results often lag decisions by years. About these ticks
More charts (1)
Police calls for service by quarter
Oct–Dec 2025 Calls, by quarter
- All calls, Victoria and Esquimalt 13,256 calls
- Dispatched calls, City of Victoria 9,114 calls
M municipal election: Oct 15, 2022P provincial election: Oct 24, 2020; Oct 19, 2024
Ticks on the top edge mark general election days for the governments listed under “Who decides what”; the main decision-maker’s are shown first. Results often lag decisions by years. About these ticks
Show the numbers as a table
| Period | All calls, Victoria and Esquimalt | Dispatched calls, Victoria and Esquimalt | Dispatched calls, City of Victoria |
|---|---|---|---|
| 2025 | 52,047 | 39,686 | 36,629 |
| 2024 | 48,643 | 38,442 | 35,403 |
| 2023 | 48,619 | 38,289 | 35,245 |
| 2022 | 49,320 | 38,909 | 35,766 |
| 2021 | 51,462 | 37,660 | 34,387 |
| 2020 | 51,404 | 38,632 | 34,913 |
| 2019 | 55,207 | 40,491 | 36,533 |
| 2018 | 59,059 | 40,617 | 36,874 |
| 2017 | 56,321 | 39,143 | 35,380 |
| 2016 | 58,061 | 40,089 | 35,890 |
| Period | All calls, Victoria and Esquimalt | Dispatched calls, City of Victoria |
|---|---|---|
| Oct–Dec 2025 | 13,256 | 9,114 |
| Oct–Dec 2024 | 12,617 | 9,021 |
| Oct–Dec 2023 | 11,986 | 8,609 |
| Oct–Dec 2022 | 11,752 | 8,528 |
| Oct–Dec 2021 | 11,687 | 7,893 |
| Oct–Dec 2020 | 12,042 | 8,121 |
| Oct–Dec 2019 | 12,070 | 8,292 |
| Jul–Sep 2026 | 14,818 | 10,540 |
| Jul–Sep 2025 | 14,040 | 9,956 |
| Jul–Sep 2024 | 12,764 | 9,306 |
| Jul–Sep 2023 | 12,963 | 9,481 |
| Jul–Sep 2022 | 13,015 | 9,556 |
| Jul–Sep 2021 | 13,911 | 9,188 |
| Jul–Sep 2020 | 13,251 | 8,873 |
| Jul–Sep 2019 | 14,562 | 9,887 |
| Apr–Jun 2026 | 13,847 | 10,098 |
| Apr–Jun 2025 | 13,284 | 9,341 |
| Apr–Jun 2024 | 12,135 | 8,775 |
| Apr–Jun 2023 | 11,939 | 8,505 |
| Apr–Jun 2022 | 12,579 | 9,099 |
| Apr–Jun 2021 | 13,579 | 9,001 |
| Apr–Jun 2020 | 12,342 | 8,563 |
| Apr–Jun 2019 | 15,026 | 9,577 |
| Jan–Mar 2026 | 13,073 | 9,726 |
| Jan–Mar 2025 | 11,467 | 8,218 |
| Jan–Mar 2024 | 11,127 | 8,301 |
| Jan–Mar 2023 | 11,731 | 8,650 |
| Jan–Mar 2022 | 11,974 | 8,583 |
| Jan–Mar 2021 | 12,285 | 8,305 |
| Jan–Mar 2020 | 13,769 | 9,356 |
| Jan–Mar 2019 | 13,549 | 8,777 |
In plain words
Requests for help from the Victoria Police Department, and reports to it, that led to police action, over the latest 12 months. The switch shows dispatched calls in the City of Victoria only.
How we decide “Rising”
The change is 7.0% of the earlier value, at or above the 5% threshold.
54,994 calls in the 4 quarters to Q3 2026 against 51,408 in the 4 quarters to Q3 2025 (sums of the department’s quarterly counts).
Outcome measures read Better, Worse or About the same; published government targets read Ahead of, On or Behind target; value-judgement measures read Rising, Falling or Steady in a neutral colour. A change smaller than the agency's own margin of error, or otherwise smaller than 5% of the earlier value, is About the same (or Steady). No change is calculated across a marked break in a series. The rule.
Keep in mind
Why it matters. It shows how much is asked of the police. It is not a count of crimes, and a rise can mean more need or more reporting.
- The department’s definition: “Call for Service (CFS) are requests for services from, or reports to the police department that generate any action on the part of the police department or partner agency performing work on behalf of the police department (such as E-Comm 9-1-1).”
- Note from the department: “Note that while Calls for Service by Category include all calls, the VicPD Jurisdiction Calls for Service only includes dispatched calls.” The City of Victoria view uses those dispatched calls.
- The headline adds the latest 4 quarters, so it covers 12 months (brief rule C3). 2016 to 2018 are published only as yearly totals.
- Calls for service count requests for help and reports. They are not a count of crimes.
Which places
Area: Victoria and Esquimalt police area
The area served by the Victoria Police Department: the City of Victoria and the Township of Esquimalt together.
Included
- City of Victoria
- Township of Esquimalt (also policed by the Victoria Police Department, under an agreement with the Province)
Not included
- Saanich, Oak Bay, Central Saanich and the West Shore, which have their own police services or RCMP detachments
- Crime statistics are published separately for the City of Victoria and for Esquimalt from 2020 on
Official definition
How the agency describes it: Victoria and Esquimalt police area (the Victoria Police Department serves both).
How we got it
This number is published by the agency as shown; it is not calculated here. The script reads it from the agency’s own document and refuses to show it unless the expected text is found.
Licence and credits
This figure is public but not under an open licence: the agency publishes it for anyone to read, and it is shown here with credit and a link to the agency’s terms. About licences.
- Licence
- Public data, not under an open licence. Used with attribution. Agency’s terms of use
- Updated by agency
- Quarterly (dashboard); latest release Not stated by the agency
- Retrieved
- Nov 11, 2026, 11:10 PM B.C. time
VicPD publishes the dashboard for the public. No open licence is stated. Its terms prohibit commercial use; this site is non-commercial.
Source: Victoria Police Department, Community Data Dashboard. Public data, used with attribution; not endorsed by the department.
Inputs and results
Inputs are money, staff or decisions; results are what services delivered. One does not prove the other moved. Kinds of measure
What goes into this
Spot a mistake?
Email [email protected]. Fixes are listed in the corrections log.